K-FANS SUPPORT
Find the guide you need.
Use the app, set up your pod or understand a report metric. Choose where to start.
APP AND POD
From setup to the pitch.
The app and pod, working together
K-Fans Training lets you review the performance recorded by your GPS pod during training and matches. The pod collects the data; in the app, you can download sessions, select the period to analyse and view the report in Training.
With Live Performance, you can also follow your data during activity over Bluetooth. If the connection drops, the pod keeps recording; when it reconnects, the app updates the summary. Choose a guide below to get started.
GETTING STARTED
More guidesDownload the app and create your profile
Complete the initial setup in the K-Fans Training app.
- Download K-Fans Training from the App Store or Google Play and open the app.
- Create your account and enter the details requested during registration, including your email address.
- Confirm your account by following the email you receive and the instructions on screen.
- Complete your profile with your nickname and the personal details requested. When setup is complete, select Open the app.
Profiles for minors. Follow the Parental Control process shown in the app, with the involvement of an adult legal guardian.
Pair the pod with your phone
Keep the pod near your smartphone and enable Bluetooth on your phone.
- Switch on the pod: press and hold the side button for at least two seconds.
- Read the MAC ADDRESS on the label on the back of the pod, below the S/N serial number. Use it to identify your device.
- In the app, tap the yellow K in the navigation bar at the bottom.
- Wait for the device search, then select the pod with the same MAC ADDRESS shown on the label.
- The pod connects automatically: the app is now paired with your device.
RECORD A SESSION
More guidesRecord a training session or match
The pod records data in its own memory during activity.
- Switch on the pod outdoors and, while standing still, wait for a valid GPS signal. The GPS LED flashes green.
- Insert the pod into the vest pocket with the K at the top and facing outwards, then put on the vest.
- Train or play: the pod records your performance in its own memory.
- At the end of the activity, remove the vest and switch off the pod. To download your data, switch it on again and bring it close to your smartphone.
GPS signal. A signal may be unavailable indoors. Wait for a valid signal before inserting the pod into the vest.
DOWNLOAD AND SAVE
More guidesDownload, select and save your sessions
After activity, transfer data from the pod to the app and choose the sessions you want to keep.
- Switch on the pod and keep it near your smartphone, with Bluetooth enabled and the app open.
- From the app home screen, tap the yellow K and then Download recorded data to the app.
- Once the download is complete, the app shows the sessions found on the pod. Choose whether to save or delete each session. You must make a choice for every session before continuing.
- For each session you want to save, trim it to the relevant time interval to exclude any parts that are not relevant to the activity.
- Give the session a name and type, then tap CONFIRM.
- Check the summary of the sessions selected and those to be deleted. If your choices are correct, tap again on CONFIRM.
- The app sends the session for analysis and clears the pod memory. When finished, you can find the session and its results under TRAINING.
Check all your choices before the final confirmation. Completing the process clears the pod memory: make sure you have selected the sessions you want to keep.
LIVE PERFORMANCE
More guidesUse Live Performance
Live Performance lets you follow your data during activity through the Bluetooth connection between the pod and your smartphone.
- From the app home screen, tap the yellow K to open the pod status screen.
- Select View Live Performance.
- When the pod acquires a GPS signal, a 10-second countdownappears. You can also start the session immediately.
- To end Live Performance, use STOP and confirm with END.
- Choose DOWNLOAD to transfer data immediately, or CANCEL to download it later. To save your data, follow the steps in Download, select and save your sessions.
If the live connection is interrupted: the pod keeps recording data even when it is not connected to the app. Once the connection is stable again, the app shows a cumulative summary of the data recorded during the interruption. Obstacles and interference can affect the Bluetooth connection.
BATTERY AND CHARGING
More guidesCheck the battery and charge the pod
The pod LEDs indicate the battery status and charging progress.
- Briefly press the side button to display the battery status using the LEDs.
- Connect the USB cable to the pod’s USB-C port to start charging.
- During charging, battery status LEDs 2, 3 and 4 flash according to the charge level reached.
- When fully charged, all three battery LEDs are steadily lit.
MENU AND SUPPORT
More guidesFind sessions, challenges and support
Use the main navigation and side menu to access the different areas of the app.
- TRAINING: view saved sessions and open the detailed results.
- Devices: use the side menu to view paired pods and those detected nearby.
- Challenges, Leaderboards, K-Coins: open the menu item for information on how challenges, leaderboards and K-Coins work.
- Subscriptions: check the information about app access and your licence.
- Help and Support: open the menu item and complete the request with your name, email and message.
To understand the data in your reports, see the metrics guide below.
TROUBLESHOOTING
More guidesFormatting for a POD Memory Error
Use this procedure if your POD is not recording and shows 5 flashing red LEDs. You can start it from the K-Fans app.
Before you start: check that the POD is connected to the app. You can find the active device in Devices.
Main menu → Devices → ⋮ next to the active device → Settings
- Open the main menu
Open the main menu in the K-Fans app.
- Select Devices
Tap Devices in the menu.
- Open the POD details
Tap the three dots (⋮) next to the active device.
- Start formatting
Scroll to Settings and tap Format POD Memory.
- Confirm the operation
Tap Confirm in the popup.
- Wait for completion
A loading spinner appears during the process and Format POD Memory is temporarily unavailable. Stay on this screen and leave the POD switched on.
- Check the final message
Formatting is complete when POD Memory Formatted appears at the bottom of the screen.
This message confirms that the procedure is complete.
DEVICE MAINTENANCE
More guidesPOD Firmware Update
Check your POD firmware version and start an update when the app shows one is available.
Before you start: check that the POD is connected to the app and have its power connection ready.
Main menu → Devices → ⋮ next to the active device → Firmware Version
- Open the main menu
Open the main menu in the K-Fans app.
- Select Devices
Tap Devices in the menu.
- Open the POD details
Tap the three dots (⋮) next to the active device.
- Check for an available update
Scroll to Firmware Version and tap Update Available!.
- Connect the POD and start
Connect the POD to power, then tap Update.
- Wait and close
Wait for the update to finish without closing the page. When Update Complete! appears, tap Close.
You can now tap Close: your POD firmware is up to date.
METRICS
Which data would you like to understand?
Choose a category. Each card explains the metric and includes an answer you can expand.
Volume
How much work you performed during a training session or match.
Total distance
MetresThe total distance covered during the session, expressed in metres.
What is total distance used for?
It quantifies the total volume of work performed during a training session or match and helps you understand how much you moved.
To assess session intensity too, consider high-speed distance, sprints and changes of pace together.
High-speed distance
Above 15 km/hThe distance covered above 15 km/h, expressed in kilometres.
What does high-speed distance quantify?
It shows how far you travelled above 15 km/h. It helps you assess more demanding actions, such as runs in behind, defensive recovery runs and transitions.
Sprints
Above 25 km/h · at least 1 sThe number of bursts above 25 km/h sustained for at least one second.
What do sprints represent?
These are bursts where you exceed 25 km/h for at least one second. They help you assess very high-intensity actions, often seen in open spaces and decisive moments of play.
Acceleration distance
Acceleration > 2 m/s²The metres covered while increasing speed with acceleration above 2 m/s².
What does acceleration distance measure?
It measures the metres covered while rapidly increasing speed, above the 2 m/s² threshold.
It helps you assess the work involved in changes of pace, including small-sided drills. Consider it alongside deceleration distance.
Deceleration distance
Deceleration < −2 m/s²The metres covered while slowing down with deceleration below −2 m/s².
What does deceleration distance indicate?
It measures the metres covered while rapidly reducing speed, below the −2 m/s² threshold. It highlights braking and movement-control actions, which require substantial eccentric muscle work.
Intensity
How work is distributed relative to the total distance covered.
These metrics are calculated for sessions lasting at least 60 minutes.
High-speed distance (%)
Percentage of total distanceThe percentage of total distance covered above 15 km/h.
What does high-speed distance percentage indicate?
It indicates how much of the total distance was covered above 15 km/h. It helps you compare the distribution of intensity across training sessions and matches.
Acceleration distance (%)
Percentage of total distanceThe percentage of total distance covered with acceleration above 2 m/s².
Deceleration distance (%)
Percentage of total distanceThe percentage of total distance covered with deceleration below −2 m/s².
Why analyse acceleration and deceleration as percentages?
The percentages show how the distance covered is distributed during the session. They help you compare training sessions and matches even when duration and total distance differ.
Read them alongside the absolute values for a more complete picture of the work performed.
Peaks
Maximum values that help you assess the most demanding moments of the session.
Peak one-minute distance
Metres in the best minuteThe maximum distance covered in one minute during the session, expressed in metres.
Why analyse peak one-minute distance?
It identifies the minute with the greatest distance covered. These peaks help you understand the physical demands of the most challenging phases of a match, which average values may make less apparent.
Maximum speed
SMax · km/hThe highest speed reached during the session, expressed in km/h.
What does maximum speed (SMax) indicate?
It is the highest speed reached during the session. To interpret it, consider your position, the context and the type of drill performed.
Energy
Data for a closer look at the energy cost and muscular demands of your performance.
Average metabolic power
AMPIt describes work intensity by considering both speed and changes of pace.
What does average metabolic power (AMP) represent?
It describes the rate at which energy is consumed during movement, considering both speed and acceleration.
It helps you assess the intensity of an effort even when running speed is relatively low.
Anaerobic index
%AIThe percentage of total energy spent at high intensity, above the 20 W/kg threshold.
What does the anaerobic index (%AI) indicate?
It indicates the percentage of total energy spent during high-intensity phases, above the 20 W/kg threshold.
It helps you assess the contribution of sprints, accelerations, changes of pace and explosive actions to your performance.
Muscle stress
%EDAn estimate of neuromuscular load obtained by comparing actual distance with the equivalent distance at constant speed.
What does muscle stress (%ED) indicate?
It is an estimate of total neuromuscular load. For the same distance, it can vary depending on the accelerations and decelerations performed.
It helps you assess how demanding the work was for your muscles.
Energy expenditure
BATThe total energy expenditure of the session, calculated from metabolic power over time and expressed in kJ/kg.
What does energy expenditure (BAT) measure?
It is the total energy expenditure of the session, expressed in kJ/kg. It combines work volume and intensity to provide an overall view of the physical load sustained.
Movement
Indicators for understanding movement asymmetries and how you use the pitch.
Imbalance
MovementAn indicator of asymmetries in body movement during physical activity.
What does the Imbalance Index measure?
It detects movement asymmetry between the right and left sides by analysing torso rotation during ground contact. It helps you observe possible imbalances or compensatory movement patterns.
Heatmap
Position on the pitchA visual representation of the areas of the pitch where you spent the most time or were most active.
What does the heatmap show?
It uses colours to show the distribution of your movement on the pitch. It highlights the areas where you spent the most time or were most active.
It lets you observe how you use space and relate physical data to your behaviour on the pitch.
Read and compare your data
Unsure how to combine several metrics? Start with these answers.
What does pace in metres per minute indicate?
It is the average distance covered per minute of the session. It helps you assess average workload over time and compare sessions of different lengths.
What is the difference between sprints and accelerations?
Sprints count bursts above 25 km/h sustained for at least one second.
Acceleration distance measures the metres covered while rapidly increasing speed above 2 m/s². Acceleration can occur without reaching sprint speed.
What is the difference between total distance and pace?
Total distance shows how far you travelled over the whole session. Pace shows how many metres you covered on average per minute.
Two sessions can have the same total distance but a different pace if their durations differ.
What is the difference between metabolic power and anaerobic index?
Average metabolic power describes overall work intensity, considering speed and changes of pace.
The anaerobic index indicates the percentage of total energy spent during high-intensity phases.